Terms and Conditions


Article 1 - Definitions

In these conditions shall apply:

Entrepreneur: the natural or legal products and / or remote services to the consumer;

Consumer means a natural person not acting in the exercise of professional or business and a distance contract with the entrepreneur;

Distance contract means an agreement whereby part of an organized system for the business distance selling of products and / or services until the conclusion of the agreement exclusive use of one or more means of distance communication;

Technology for distance communication: means that can be used to conclude a contract without the consumer and trader being in the same area have come together;

Grace period: The period during which the consumer can exercise his right of withdrawal;

Right of withdrawal: the ability for consumers within the waiting period to see in the distance;

Day calendar;

Length Transaction: a distance contract relating to a range of products and / or services, the supply and / or purchase is spread over time;

Durable medium: any means that the consumer or business that enables information to him personally is directed to store in a way that future consultation and unaltered reproduction of the stored information.





Article 2 - Identity of the entrepreneur

The epiphytic plants Research and Information Centre (EPRIC) Foundation.

New Deep 9a Huissen 6851 GB, The Netherlands.

Phone: + 31 26 3250959

E-mail: @ gmail.com epric.foundation

Chamber of Commerce number: 41261487

VAT identification number: NL805851513B01





Article 3 - Applicability

These general conditions apply to every offer of the entrepreneur and any agreement reached at a distance between business and consumers.





Article 4 - The offer

If an offer is a limited duration or subject to conditions, this will be explicitly mentioned in the offer.

The offer includes a complete and accurate description of the products and / or services. The description is sufficiently detailed to allow a proper assessment of the offer by the consumer as possible. If the contractor uses these images are a true reflection of the products and / or services. Obvious mistakes or errors in the offer binding on the entrepreneur.

Each offer includes such information that the consumer is clear what the rights and obligations, to the acceptance of the offer are attached. This concerns in particular:

The price, including taxes;

any costs of delivery;

how the agreement will be achieved and what actions they require;

whether to apply the right of withdrawal;

the method of payment, delivery or performance of the contract;

The deadline for accepting the offer, or the deadline for adhering to the price;

the level of the rate of distance communication if the cost of using the technique of distance communication are calculated on a basis other than the basic rate;

If the agreement after the adoption is filed, how these consumers can be consulted;

how the consumer before the conclusion of the agreement by his popular acts can get informed, and the way he can recover before the contract is concluded;

Any language which, in addition to Dutch, the contract may be entered;

The conduct to which the trader is subject and the manner in which the consumer can conduct electronic consult and

The minimum duration of the distance contract in the event of a contract that involves continuous or periodic delivery of products or services.





Article 5 - The contract

The agreement is subject to the provisions of paragraph 4, concluded at the time the consumer accepts the offer and meet the corresponding conditions.

If the consumer has accepted offer electronically, the trader will immediately confirm receipt of electronic acceptance of the offer. Until receipt of this acceptance has not been confirmed, the consumer may rescind the contract.

If the agreement is created electronically, the trader will take appropriate technical and organizational measures to protect the electronic transmission of data and he will ensure a secure web environment. If the consumer can pay electronically, the trader will take appropriate security measures.

The entrepreneur can - within the law - or to inform consumers of its payment obligations, and of all those facts and factors that are important to a sound conclusion of the distance. If the operator under this investigation was justified in the agreement not to go, he is entitled to a reasoned order or request, or to refuse to implement special conditions attached.





Item 6a - Right of withdrawal upon delivery of products

1. When purchasing products, the consumer can terminate the agreement without giving any reason to cancel within seven working days. This period commences on the day following receipt of the product by or on behalf of consumers.

2. During this period the consumer will handle the product and its packaging. He will be the product only to unpack or use as necessary to assess whether he would prefer to retain. If he exercises his right of withdrawal, he will be the product with all accessories and - if reasonably possible - in the original condition and packaging to return the company, according to the entrepreneur provided reasonable and clear instructions.





Item 6b - Right of withdrawal in service delivery

In service delivery, the consumer can terminate the agreement without giving any reason to cancel within seven working days, starting on the day of entering into the agreement.

To use his right of withdrawal, the consumer focus to the trader to supply and / or no later than the relevant provision provided reasonable and clear instructions.





Article 7 - Costs of withdrawal

If the consumer exercises his right of withdrawal, will not exceed the cost of returning the goods.

If the consumer has paid an amount, the company this amount as soon as possible but no later than 30 days after the return or cancellation, refund.





Article 8 - Exclusion of right of withdrawal

If the consumer does not have a right of withdrawal, this can only be excluded by the entrepreneur entrepreneur submitted clearly in the offer, at least in time for the conclusion of the contract, has stated.

Exclusion of the right of withdrawal is only possible for products:

by the entrepreneur to have been made to the consumer's specifications;

that are clearly personal in nature;

which by their nature can not be returned;

that rapidly deteriorate or expire;

whose price depends on fluctuations in the financial market on which the entrepreneur's control;

for individual newspapers and magazines;

for audio and video recordings and computer software that the consumer has broken the seal;

for living things like plants and cuttings.

Exclusion of the right of withdrawal is only possible for services:

a) on accommodation, transport, catering or leisure to carry on a certain date or during a specified period;

b) the supply with the express consent of the consumer, before the period has expired;

c) relating to betting and lotteries.





Article 9 - The price

During the period mentioned in the offer prices of the products and / or services have not increased, except for price changes resulting from changes in tax rates.

Notwithstanding the preceding paragraph, the business products or services whose prices are subject to fluctuations in the financial markets and where the operator has no control, variable prices. These fluctuations and the fact that any price targets, are in the offer.

Price increases within 3 months after the conclusion of the contract are only allowed if they result from legislation or regulations.

Price increases from 3 months after the conclusion of the contract are only permitted if the trader has agreed, and:

they are the result of laws or provisions;

the consumer has the power to terminate at the date the increase takes effect.

The supply of products or services mentioned prices include VAT.





Article 10 - Compliance and Warranty

The trader warrants that the products and / or services meet the contract specifications stated in the offer, the reasonable requirements of reliability and / or usability and at the date of the conclusion of the agreement existing legal provisions and / or government regulations.

By the trader, manufacturer or importer as a guarantee scheme does not affect the rights and claims that consumers in respect of a breach of the obligations of the employer against the employer to claim under the Act and / or the distance.





Article 11 - Delivery and implementation

It will be the utmost respect in receiving and in the execution of orders and products when assessing applications for the provision of services.

The place of delivery is the address that the consumer made known to the company.

Subject to what is stated in Article 4 of these general terms and conditions, the company accepted orders expeditiously but not later than 30 days unless a longer delivery has been agreed. If delivery is delayed, or if an order is not or only partially carried out, the consumer receives them no later than one month after the order was placed. The consumer in this case the right to terminate the contract without penalty and right to possible compensation.

In case of dissolution in accordance with the preceding paragraph, the operator the amount that consumers paid as soon as possible but no later than 30 days after termination, repay.

If delivery of an ordered product proves impossible, the trader will attempt to provide a replacement item available. Later than the delivery will be clear and comprehensible manner that a replacement item is delivered. For replacement items right of withdrawal can not be excluded. The cost of return shipment are borne by the entrepreneur.

The risk of damage and / or loss of products based to the time of delivery to the consumers in the business, unless otherwise agreed.





Article 12 - Term Transactions

The consumer may contract for indefinite always denounce the applicable termination rules and a notice of up to one month.

A contract for a definite period has a maximum term of two years. If it is agreed that the silence of the consumer distance contract will be renewed, the agreement will continue as a permanent contract and will continue after the notice of the agreement up to one month.





Article 13 - Payment

Unless subsequently agreed by the consumer amounts to be paid within fourteen days after delivery of the goods or in case of a contract to provide a service, within 14 days after issuance of documents relating to this contract.

When selling products to consumers in terms never a prepayment of more than 50% are stipulated. If payment is agreed, the consumer may not assert any rights regarding the implementation of the order or service (s) before the advance payment has been made.

The consumer has the duty to inaccuracies in the supplied or specified payment immediately to the operator to report.

In case of default by the consumer, the entrepreneur subject to statutory limitations, the right to advance to the consumer reasonable costs to charge.





Article 14 - Complaints

The entrepreneur has a well-publicized complaints and deal with a complaint under this complaints procedure.

Complaints about the performance of the contract must promptly, fully and clearly described and submitted to the entrepreneur, after the consumer has found the defects.

Complaints are submitted to the trader within 30 days from the date of receipt. If a complaint is a foreseeable longer processing time, then the trader within the period of 30 days responded with a message confirming receipt and indicating when the consumer can expect a more detailed answer.





Article 15 - Additional or different terms

Additional or different provisions of these terms should not disadvantage the consumer and should be recorded in writing or in such way that the consumer in an accessible manner can be stored in a durable medium.